Exchange 2010 OWA/Outlook Unread Count strange


I have several users that have some strange counter in their mailbox.

The counter is between [ ] brackets and coloured red.
I have until now not found any way to get rid of those.

Unread/Read doesn't matter, the counter doesn't change.

Other folders that are not affected have no problem, and the unread counter is shown between ( ) as normal in blue.

This is visible in OWA / Outlook Cached Mode / Outlook Online mode.

Anyone has a solution for this? As users would like their mailboxes to stop showing those.

Hereby screenshot of how it looks. It is even different than the normal unread counter and just won't go away.

Thanks in advance,

Best regards
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IvoVDBAuthor Commented:
Thanks... I was thinking of that, but I must have done something wrong, as first time it didn't do the trick...

Too bad it seems you cannot do this through any script or so.. As it happened to quite some users all of a sudden...

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