I have a user here who is having a difficult time downloading or even opening a file located on our webserver. She is the only user having the trouble. We are using symantec endpoint for protection and windows defender is turned off. She has a win7 system each time she goes to downlaod or open the file it sits there and says file scanning and nothingn ever happens. This is a new problem and any searchs I do have to looking all over including setting the IE browser to the default settings which I dont want to do at this point.