Users within a department of a business using SBS 2003 with Exchange 2003 are having an issue with their calendar events disappearing.
There are about 10 users within the department, but only the ones who have Exchange mail and calendar on their iphone4 are having calendar issues. Error in the server logs also shows up for each affected user:
User: department user with calendar event deletion issues
Unexpected exchange mailbox server error. Status code 500. Verify the exchange mailbox server is working correctly.
Is there a way to safely resynchronize these users? I believe there is a setting in their OU for enabling and disabling activesync. Will removing their accounts from their phones and then somehow resetting their connection clear the issue? They will need the calendars to be re added to the phones as soon as possible as they work out of the office a lot.