Disable Exchange account in Outlook 2010

I am working on a computer that has Outlook 2010 with 2 Exchange accounts setup.  I need to delete one of the accounts but it will not let me and gives me the error "The primary account cannot be removed unless it is the only account in the profile..."  Normally I would start a new profile and just start over with the one account that I need but my client does not have the password and account info for the one that we need at this time.  How can I remove or temporarily disable the account the I do not want?  It has been shut down at the hosting company so I keep getting errors as it tries to connect the server.
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waytronAsked:
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piattndCommented:
Close outlook.  Go into control panel and mail.  Click show profiles.  Select the profile and click properties.  Click email accounts.  Select the mail account you want to keep and click Make Default.  Once that's done, click the mailbox you wish to remove and click remove.
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waytronAuthor Commented:
I had already tried that and I still get the same error.
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waytronAuthor Commented:
I gave up and deleted all accounts and started with a fresh profile.
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waytronAuthor Commented:
I was hoping for another solution
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