Configuration Manager 2012 SP1 - Software Center is stuck on downloading 0% complete when trying to install an application

Posted on 2013-09-18
Medium Priority
Last Modified: 2013-09-30
Software Center is stuck on downloading 0% complete when trying to install an application. This is just happening for 2 computers of the 10 that we have tested. We have deleted the application from CM (my guess is that we have not done right) but Software Center keeps running on those computers and they keep trying donwloading the application.

Once the application and the deployment weas deleted from the CM server we have tried at the client level to run the some of the user policy actions to force the client to contact the MP to get the new policies we have restarted the computers but Software center keeps coming with the the downloading message.
How do we stop these 2 computers from checking back with the CM server?
Question by:llarava
  • 3

Expert Comment

ID: 39503506
Once the computer receives the deployment advertisement, it will try to do as asked.  Since you have deleted the app out of SCCM, its trying to get the file, which doesnt exist, so its stuck.  This data is cached, so clearing the cache should resolve it.

Go to Control Panel, then Config Mgr, then go to CACHE, click on Configure settings button, then delete files.

If this doesnt work, let us know... here is example thread how to remove an app:


Author Comment

ID: 39503629
I forgot to mentioned but I have tried the to delete the cache and I am running into the same issue.

I saw this article right after the application was deleted. I did not follow those steps.

Expert Comment

ID: 39503728
You have a stuck advertisement then... you will have to use this to find it:


or it maybe an issue with WMI:


Run the 1st one to see where the issue might be...

Accepted Solution

WyoComputers earned 2000 total points
ID: 39503833
on the sccmclictr under SOFTWARE DISTRIBUTION then advertisements, you maybe able to see the stuck advertisement

Go to Agent Settings and try Reset WMI Repository

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