Hardware Acceleration

I have a Windows 7 system that is used by an elderly gentleman. He likes to play solitaire and Hearts but when he opens any of his games he gets a message that Hardware Acceleration has been disabled or turned off. I check the setting and it is set to "Full." His games do open but the performance is incredibly slow. The Motherboard is an MSI MS-7082 Ver. 1. It shows the video card as standard VGA. Please advise as to how I can resolve this problem.

Thank you!

Robert EhingerIT specialistAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

He does not have the proper video driver installed.  Go to Device manager (right click on computer, click manage, then go to device manager on right), under Display Adapters, right click on Standard VGA adapter and click properties.

Go to Details tab, change property drop down to Hardware Ids

Right click on the first item listed in Value box, and click copy.

Either paste this into Google to find your video driver, or paste it into this forum for a response.
Robert, what system is this?  post the model please
it looks like there are no drivers installed, so i would check that first in device manager

here is how to find an install them :
f you have  unknown devices in device manager, you can use this procedure to identify them :

1-visit the motherboard manufacturers support site, for downloading drivers
2- use windows update >optional updates to find them

3-Start>Programs>Accessories>System Tools>System Information.
Now select  "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  
Check the manufacturer's website first or google them - or post them here

If your LAN is running, you can also use windows update> optional drivers, or  use slimdrivers : https://www.slimwareutilities.com/slimdrivers.php
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

Robert EhingerIT specialistAuthor Commented:
The motherboard is a MSI MS 7082 Ver 1.
In System Information there are no problem devices listed.
The Display adapter is Not Available (Standard Display Type) compatible
It says Standard VGA Graphics Adapter.
I am trying to us an ad on card - NVIDIA Vanta
that card only has drivers for win2000 + XP

you tried "2- use windows update >optional updates to find them" ?

if you did, the only way to find a driver then is using the automatic 3rd party programs, like i posted  :


did you try it?  otherwise, try drivereasy also :  www.drivereasy.com

both are free, but slimware is faster
Robert EhingerIT specialistAuthor Commented:
Windows update did not find a driver and neither did slimware or drivereasy.
then you should install a win7 supported video card, or live with it, since no drivers for it are available

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 7

From novice to tech pro — start learning today.