Permissions to change profile picture in Office 365

We are using the school version of Office 365 (A2 for faculty).  In the last couple days any user who has tried to change their profile picture as received a popup that says "error
You don't have sufficient permissions. To get permissions, contact your administrator"
As administrator I get the same message when I try to change mine.  In the past changing profile pictures has worked, and I don't know of any setting I have changed, and I can't find anything to allow the permissions.  Where do I go to allow users to change their profiles.  Thanks for any help.

Kurt Tostenson
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Shreedhar EtteCommented:
This is a known issue.

Please get in touch with Office 365 support.

Also refer this article:

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ktostensonAuthor Commented:
Thanks for the help.  The link worked perfectly.
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