My department had cloned a template of a desktop that would have Great Plains installed. The consultant had no problem going in and installing it. It appears that today, when she attempts to go in, the the template is "reset". Meaning that her rights are gone allowing her to login and the Great Plains install is completely gone. We have never had this issue before and we are currently running in an exclusive VDI environment. Does anyone know what this issue could be before we start having her re-install it?