A potential new client has their 8 person office's email with their own domain going through gmail / Google apps?
They are also paying for office 365 for office 2013 as a subscription, but not using the exchange part of it.
several of the users are still using outlook 2007 for their email for some reason. These users have over the last week, been getting "Cannot Open Default email folders. The information store could not be opened." when trying to start outlook.
Looking at their mail configuration, they are set for MAPI (not IMAP) and I saw things talking about google sync.
Other users are using the outlook 2013 and their email is set for IMAP, which I am familiar with.
I set the problem users onto outlook 2013 and IMAP. That keeps mail in synch between PC, web and phone, right? But doesn't do that for contacts and calenedar, right? They talk about not using the contacts and calendars on their phone, but 1 person is now saying they can't see their boss's calendar, like they used to.
I am more familiar with Exchange being able to keep mail, contacts and calendars in sync and allowing access to someone's calendar from someone else.
are you using gmail for a small business? Are your users able to keep calendar, contacts and mail in sync between devices? How? This google sync app?
is that a rube Goldberg contraption vs. going with exchange?