I have a client who is using Windows 7 with Outlook 2010. We have found a rule which filters emails from one email address in to a folder but there is no record of this rule being setup and no sense why it would be setup. No-one has access to the office or PC other than the user.
I am suspecting the user has clicked something in error but cannot see how or what they have done. They are suspecting they have been hacked but there is no evidence of this other than this spurious rule. There is another rule to do the same action for other email addresses, could this be a clue? We set this rule and the client has never been near since.
The only quick rule creation I can find is like this http://blogs.office.com/b/microsoft-outlook/archive/2012/04/23/quick-rule-creation-in-outlook-2010.aspx
but the client is adamant this was not done.
Any suggestions are welcome.