Outlook 2013 not displaying emails

I have a user on Office 365 with Outlook 2013. This morning, she can't see her emails in the content pane in Outlook. Instead, it reads, "Loading". I've tried rebuilding her profile and repairing Outlook, but no change. No add ins or Outlook modifying software is present. It works normally in Safe Mode, but I'd like to get it up and running regularly as well.
Jonathan3Asked:
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joelsplaceCommented:
Have you tried disabling your A/V software?  That would be one difference between safe and normal mode if you are talking about the OS safe mode and not Outlook safe mode.  You may have to reinstall Office.
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Jonathan3Author Commented:
Got it on the first try, and within a matter of minutes. I'd give you an A+ if I could.
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joelsplaceCommented:
Thanks!  Was it the A/V or a reinstall that fixed it?  If it was A/V, what brand?
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Jonathan3Author Commented:
It was Kaspersky A/V, and fortunately it lets me disable just the mail/spam components to keep the remainder of the A/V in tact.
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joelsplaceCommented:
Good info.  Thanks!
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