I have a customer with a PC that he has been locked out of due to a hacker that talked him into running his remote assistance tool. He has a Windows XP machine with emails on it using an old version of Firefox Thunderbird.
This is all I know and I can't login to the machine.
It's a desktop computer and I do have a way to at least access the drive from another machine but do not know which folders to access or whether I will run into password issues. What's the best way to recover the email in this case?