Hello, I have a Joomla website located on Telus's Shared Hosting and when I try to back up the MySQL database with Navicat I receive this message.
[Err] [Dtf] 1227 - Access denied; you need (at least one of) the SHOW DATABASES privilege(s) for this operation
My question is what should I be asking of Telus technical support to allow me to do this and is it something that they would be unwilling to grant me?
I can backup using the supplied phpMyAdmin in the control panel but I would prefer to be able to use Navicat.
Many Thanks for any insight