try too remove soft ware from windows 8

I download the software to up grade firmware for mobile from china It work now I want to uninstall it It can not uninstall it say this program is running how can I kill this program I go to msconfig to uncheck it run when I srat my computer but i can not find that program in msconfig
teeraAsked:
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CompProbSolvCommented:
You could try to kill it through task manager, which you can reach with Ctrl-Alt-Del.
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Sumit GuptaSystem and Virtualization EngineerCommented:
You can kill the process from task manager also. If you can give the details of software then it will be easy to give you solution.

But for any software you want to uninstall without taking care of services, run your windows in Safe mode using F8 key in starting computer and then uninstall the desired software. In Safe mode third party services don't run on windows start.
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Sikhumbuzo NtsadaIT AdministrationCommented:
You can get Process Explorer, it will then give you an indication where some of the processes are.

Kill those as stated by the expert, then uninstall the program.
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Windows 8

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