Crystal Reports 2008 Installation Error

Posted on 2013-09-23
Medium Priority
Last Modified: 2016-02-23
I just tried installing Crystal Reports 2008 that I just download from SAP website, and I am getting this message

"error 2753 agent.exe ####### is not marked for installation.

I use '#' for simplicity  the number was very long.

Thanks for you help,

Question by:jvonhendy
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Accepted Solution

Marten Rune earned 1200 total points
ID: 39517193

Expert Comment

ID: 41477874
Website Link does not work!!   What do you suggest?
LVL 20

Expert Comment

by:Marten Rune
ID: 41478044
Well links die on the internet, what can you do. Perhaps update the post:

This link (2016-02-24):
is Quoted below:
********************************** Quote Start **********************************
The Microsoft Windows error "Internal Error 2753" is related to a Windows Installer failure. If this error is popping up as a prompt on your Windows operating system, you will not be able to install applications. Thankfully, there is an easy fix for this problem that you can perform using your system's DOS prompt.
Click on the Windows Start button. In Windows XP, click on "Run," then type "cmd" and click the "Go" button. This will bring up the DOS command window. Vista and Windows 7 users click on Windows Start, then "All Programs" followed by "Accessories" and "Command Prompt."

Type "regsvr32 vbscript.dll" and press the "Enter" key.

You should now see the message "DllRegisterServer in vbscript.dll succeeded." If this message appears, the required files for the installer have been successfully registered and you should be able to install your programs.
Click on the installer file for your application and see if the error appears again. If the installation begins, the files are now properly registered. Repeat the process one more time if the installation still gives the "Error 2753" message.
********************************** Quote End **********************************

And if this wont work, this has been reported to fixIt on older windows system

and if that wont work, here is Another from SAP's site:


Shorter this time :-)

Regards Marten

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