Link to home
Start Free TrialLog in
Avatar of Gloria Burt
Gloria BurtFlag for United States of America

asked on

Archive files missing

We changed from outlook 2007 to outlook 2010 and we cannot find the Archive files with our old emails. please help.
Avatar of Jon Brelie
Jon Brelie
Flag of United States of America image

Search for PST files under %userprofile%
Avatar of Gloria Burt

ASKER

Where is the user profile? g
Start->Run
enter %userprofile%
Explorer will open to the user's profile location.
I didn't mention that we are on Citrix since it didn't seem to matter. Do you know if it does?
ASKER CERTIFIED SOLUTION
Avatar of Jon Brelie
Jon Brelie
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial