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can't download files in IE after a malware cleaning

2 different machines, 2 different malware. When I try to download any files in IE, it starts to download, (x seconds remaining, x bytes downloaded.  it gets to 100%, says something like running security scan and then says this can't be downloaded.  I think it's a new problem after malware cleaning.  any advice?  I wind up using chrome to download after that.

both machines are windows 7 sp1 and both are, I think, IE 10.
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aadih
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I had Norton and uninstalled it on at least 1 machine.  with no security software installed, still same issue of can't download (although actually, as someone on the web with the same issue noticed - it says it can't be downloaded, but if you go into the downloads folder, it's there!

so it's a bad message / a couple extra steps to run the file rather than usual.
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Sudeep Sharma
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SS: I did that initially with no improvement ; (

thanks guys.  I'll ignore it till the users complain : )
Great. You made a wise decision. :-)