Outlook/OWA not fully propagating user folders
Hi there
We have a new install of SBS 2011 standard. All pst folders have been imported and are ok on the workstations. However, we have 1 user that has a laptop that he uses from home. This was brought into the office, attached to the network, set up outlook and added a vpn so that he has access over the vpn from home to files and email. (This worked perfectly on SBS 2003.)
His desktop in the office has all of his outlook folders (there are loads) and all of the files are there too. His laptop is refusing to complete the sync in or out the office - or rather it says it up to date and half of the folders are empty. I removed his profile on the laptop and then replaced it. The files began to propagate - then 2 hours later, it says all files are up to date but half are empty. His desktop has all of the files in outlook. Also, if I logon to his OWA account, only half of the folders have anything in them - so just to conclude: desktop OK - all folders present and full. Laptop and OWA - all folders present but only the files in folders "a" to "l" are present, Folders "m" to "z" are visible, but with nothing in them
We have a new install of SBS 2011 standard. All pst folders have been imported and are ok on the workstations. However, we have 1 user that has a laptop that he uses from home. This was brought into the office, attached to the network, set up outlook and added a vpn so that he has access over the vpn from home to files and email. (This worked perfectly on SBS 2003.)
His desktop in the office has all of his outlook folders (there are loads) and all of the files are there too. His laptop is refusing to complete the sync in or out the office - or rather it says it up to date and half of the folders are empty. I removed his profile on the laptop and then replaced it. The files began to propagate - then 2 hours later, it says all files are up to date but half are empty. His desktop has all of the files in outlook. Also, if I logon to his OWA account, only half of the folders have anything in them - so just to conclude: desktop OK - all folders present and full. Laptop and OWA - all folders present but only the files in folders "a" to "l" are present, Folders "m" to "z" are visible, but with nothing in them
ASKER
No - the pst was originally exported from the old system and imported to the mailbox on the SBS 2011 server - it is all there on the desktop via his mailbox on the exchange server (not the pst).
The laptop has been added as a client on the sbs 2011 network - even attached via the LAN the laptop is not fully propogating (same as OWA)
The laptop has been added as a client on the sbs 2011 network - even attached via the LAN the laptop is not fully propogating (same as OWA)
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ASKER
I am a little confused why OWA would not reflect what the workstation is showing (it reflects what the laptop is showing)....I cannot get hold of the laptop now for a few days - but I will report back once I have it in the office again. In the meantime, I carry on looking at why OWA isn't showing the propagated folders....
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ASKER
Yes i will get on with that thank you Simon & PJL2
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ASKER
Many thanks everyone for your advice. I looked into the sync status of missing folders and they were offline and not on the server. Once I clicked on the individual folder it did update. I have spent hours now updating each of the folders - this user has hundreds! All folders now appear on OWA and report as synched. I will delete the ost once the user has confirmed that he can see everything
Does he have same PST files connected on both workstation and laptop?
Try \ecp instead of \owa