New Windows 7 PC not connecting to mapped drives
Posted on 2013-09-24
We've just stepped in as the IT provider for a small business with about 35 seats. Given a lot of them have XP or Vista systems, we are slowly working through upgrading them all (particularly XP machines due to the whole April 2014 support drop-off from Microsoft.
Rolling out our first PC yesterday, we hit a snag. All was going brilliantly until we attempted to map the network drives, but we couldn't connect. Annoyingly, if I right-click on the drive mapping on the XP laptop we're replacing, there is no edit option into which I can go to see what credentials are being used to connect. Is there another place I can go to do this?
There 'server' setup is a little different, but I don't think it's causing any problems. To explain, they have a super-grunty Windows 7 Ultimate box running VirtualBox. Around a dozen users access the server, but only into the VirtualBox (which is also Windows 7, though I think it's Professional from memory).
I have confirmed that it's a DHCP network as the old laptop was getting it's IP from the router, so there doesn't seem to be anything funky going on where I can't connect because my PC can't connect to the network (and, besides, I can access the internet with ease).
When I open Windows Explorer on the client PC and navigate to 'Network' in the left column, I can see the PC I'm wanting to map to.
When trying to map to that location on the server (which is shared as I can connect to it immediately on the old machine), I use the 'Server's' admin username and password after ticking the box to connect with different credentials, but it makes no difference.
If needed, and I suspect it will be, I can reply to this thread with the exact error message.
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