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Exchange 2007 Auto-Reply

Hello All,

I am attempting to setup an auto-reply on a terminated associates email address.  I would like to setup an auto-reply that states the associate is no longer with the company and who to direct all future emails to for answers.

I would like to do this on the exchange side, because the associates account has already been disabled.

Thank you
1 Solution
I QasmiCommented:

check this article it contains the methods to configure the auto reply to disabled users

Here's the scenario:
A user leaves the company and their AD account is disabled. Emails may be forwarded to their replacement or their manager. Clients continue sending emails to that address for months or years.

Here's the problem:
We sure as heck don't want users to set an auto reply themselves before they leave (or they'll basically take clients with them), and I don't want to have to log into OWA to set an auto-reply message for every single person that leaves.

Here's the workarounds I've come across across so far:
1. Create a new account/mailbox with a generic auto reply stating the user has left the company, and add aliases for all users that leave to this mailbox.

2. Forward email and wait 12 months or more for clients to update their contact details before deleting the mailbox.
You could always

1) Create distribution group for ex-employee's

2) Create Hub transport rule for email sent to the ex-employee's distribution group that

Forward's the message to a specific address for moderation
Send a rejection message to sender with enhanced status code(This is where you can add a custom rejection message)
Please try this

1) In the Exchange Management Console.
2) Under Organization Configuration, then the "Remote Domain's" tab
Go to Properties on "Default"
3) Select external Out-Of-Office messages, then under the format tab, check the "Allow Automatic Replies" box.
4) Then created an "Equipment" box as it automatically has a disabled User account so it can't be used to login on the domain.
5) Give permissions to X accounts you want to be able to open the box. Do this by right clicking on the mailbox in EMC and Allow Full access/Send on behalf access.
6) Login to the mailbox using Outlook 2007, Create a Blank rule.
When my name is in the To box,
7) Have the Server reply "X" message. (It will popup a window to create the message)
Hit create and make sure the rule is active.
8) Add the mailbox as an additional mailbox in Outlook to who ever needs access to the mailbox that is auto-replying.

Complete! The rule is now permanently server side and will occur even when the mailbox is not logged in etc.
Coupee46Author Commented:
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