Lost pictures on New iPad after iOS7 upgrade

My wife upgraded her iPad 3 (New iPad) to the new iOS7 that just came out.  Unfortunately she had never backed up her device and was not given the option when she was "forced" (her words) to do the upgrade.

I saw her screen and all that was on it was a picture of the data cable.  I believe the initial upgrade failed and she had to do a factory reset to get her device operational again.

When she was able to use it again, all of her pictures and videos she had made with the iPad were gone.

I tried physically connecting and browsing to the picture folder and nothing is there.

I installed iExplore and am seeing if it can find anything.

She is connecting her iPad to a Windows 7 Professional workstation.

Also nothing was backed up to the cloud either.

Aside from sending this thing to a data recovery shop (not going to do), is there any way to get her pictures back.

One more thing, she reinstalled all of her apps and re-downloaded all of her music so the memory has been heavily accessed.

I have properly set her expectations that everything is most likely gone for good.

However, if one of you Apple gurus can help me bring anything back I will be a hero.

Thanks in advance.
LVL 33
Scott CSenior Systems EnginerAsked:
Who is Participating?
John HurstConnect With a Mentor Business Consultant (Owner)Commented:
Agree. One of my iPhones upgraded seamlessly and on crashed. There was a backup. I restarted everything and the phone restored itself including pictures and applications. You do need a backup.
... Thinkpads_User
aadihConnect With a Mentor Commented:
I am sorry without a backup, there is no way to get the pictures back.

They are gone.  :-(
Eoin OSullivanConnect With a Mentor ConsultantCommented:
I also agree.  Without a backup you are pretty much gone in terms of data recovery.  It is a painful lesson to learn but if the iPad was damaged, lost or stolen she'd have lost all those photos too!

Just in case .. there is a small chance that there were backups .. have you had a look in the
C:\Users\[username]\AppData\Roaming\Apple Computer\MobileSync\Backup\ folder under Win7 to see are there any backup files even if they are not appearing in iTunes?

Even the companies that recover data from computer HDs will confirm that restoring data from wiped/erased iPhones, iPads and other similar devices is much more difficult than standard desktop HD drives so it may not even be feasible if you wanted to pay for data recovery.
Scott CSenior Systems EnginerAuthor Commented:
I have not looked there.  I will do that as soon as I get home.  Thank you for the faint glimmer of hope.

I know she'll start doing backups after this.

The thing is she backs up her iPhone but didn't do it with her iPad.
Scott CSenior Systems EnginerAuthor Commented:
Thanks guys.  No pictures could be found which is what I thought.  I gave everybody something and gave eoinosulivan because he gave me the best shot.

My wife know knows the importance of backups and will now do better.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.