Link to home
Start Free TrialLog in
Avatar of Scott C
Scott CFlag for United States of America

asked on

Lost pictures on New iPad after iOS7 upgrade

My wife upgraded her iPad 3 (New iPad) to the new iOS7 that just came out.  Unfortunately she had never backed up her device and was not given the option when she was "forced" (her words) to do the upgrade.

I saw her screen and all that was on it was a picture of the data cable.  I believe the initial upgrade failed and she had to do a factory reset to get her device operational again.

When she was able to use it again, all of her pictures and videos she had made with the iPad were gone.

I tried physically connecting and browsing to the picture folder and nothing is there.

I installed iExplore and am seeing if it can find anything.

She is connecting her iPad to a Windows 7 Professional workstation.

Also nothing was backed up to the cloud either.

Aside from sending this thing to a data recovery shop (not going to do), is there any way to get her pictures back.

One more thing, she reinstalled all of her apps and re-downloaded all of her music so the memory has been heavily accessed.

I have properly set her expectations that everything is most likely gone for good.

However, if one of you Apple gurus can help me bring anything back I will be a hero.

Thanks in advance.
SOLUTION
Avatar of aadih
aadih
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Eoin OSullivan
Eoin OSullivan
Flag of Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Scott C

ASKER

I have not looked there.  I will do that as soon as I get home.  Thank you for the faint glimmer of hope.

I know she'll start doing backups after this.

The thing is she backs up her iPhone but didn't do it with her iPad.
Avatar of Scott C

ASKER

Thanks guys.  No pictures could be found which is what I thought.  I gave everybody something and gave eoinosulivan because he gave me the best shot.

My wife know knows the importance of backups and will now do better.