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Trigger alert if Exchange doesn't send emails (relay down)

Hi all,

We have a client running email on a 2011 SBS Server which send emails though their ISP's smart host. We had a situation yesterday where the smart host server stopped working and emails started backing up in Exchange, however users were blissfully unaware until about an hour later when one of their clients complained an email promised to them hadn't arrived. The ISP sorted the issue with their relay and all was up and running again within an hour or so. My client has asked me if there is any way we can receive an alert should exchange not be able to send emails so that we can react quicker rather than wait for hours and get a suspicion that something isn't working.

Does anyone know of a system within SBS 2011 or a 3rd party tool that would alert us in the future?

Many thanks

Adam

Simon Butler (Sembee)

You can build basic alerts off perfmon. Just query the count for the queue and then get it to run a script. That scripts can do the job for you.

Although aren't you using any kind of monitoring service? If this is a client you should investigate GFI Max or if the client wants it in-house, Spiceworks, which can also monitor and alert.

Simon.

ASKER CERTIFIED SOLUTION

Sushil Sonawane

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Mohammed Khawaja

I suggest you use Splunk as it can do lots for monitoring and alerting.

amlydiate

ASKER

Thank you, that Manage Engine one was exactly what I needed!