SharePoint 2010

I have a user using windows 7 who is trying to open a excel spreadsheet stored in a SharePoint 2010 document library, when he clicks on the document nothing happens then he gets a message saying the document cannot be found, it looks like it is looking for the document locally, When I or anyone else using windows 7 try to open the document it opens no problem. Is there a setting somewhere that needs changed so it looks for the document on the SharePoint server rather than his laptop?
Performance_ImprovementsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jamie McAllister MVPSharePoint ConsultantCommented:
Are you all using the same browser version? I had a similar peculiar issue the other day because a user was using an old version of Chrome, but IE was fine.

This is also worth a peek; http://msdn.microsoft.com/en-us/library/ff595319%28v=office.14%29.aspx
0
Performance_ImprovementsAuthor Commented:
He is using the latest version of IE, sorry forgot to mention that. Will take a look at the link you posted.

Thanks
0
Jamie McAllister MVPSharePoint ConsultantCommented:
There's also a browser settings I dimly remember in IE. Make sure their IE has the site in the trusted zone.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vaderjCommented:
Since it is only on that particular computer, you might try Rebuilding the Office installation
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft SharePoint

From novice to tech pro — start learning today.