I have a critical situation and I’m not sure how to diagnose this. Our set up has been running fine for 4 years and starting this week things have started to go crazy and slow.
Here is what we have. We are running a SafeOffice firewall with checkpoint on it. We have 3 Windows 2003 Domain controllers and 3 Windows 2003 Servers for File and Print. We have a dozen XP PCs that map drives to the file servers to access Quickbooks, a home grown PHP application and MYSql, several Access 2003 databases and a bunch of Word and PDF files.
All of a sudden we are seeing extreme slowness when working with the File and Print systems. We are getting messages on the PCs that it “can’t find the file path”. We have rebooted the DCs and the Servers many times.
I have viewed the event logs and I don’t see anything. Here is an example of what we are seeing.
File Server named FP1.
On FP1 is the data drive that is shared out. If I go directly to FP1 and I go to D:\Data\Doc1\. I do a copy of document.pdf from there to D:\Data\Doc2. It is 167MB in size. On the server, it takes 6 seconds to copy.
If I go to a PC that has D:\Data mapped as F:\ and I go into F:\Doc1\ and I do the same copy of document.pdf from there to F:\Doc2. It takes over 30 minutes to copy. This happens on all computers and we see it when we open an Access database file or any other type of file operation. As a note, I have tried this from a Windows 7 system with the same issue.
What ever we try works fast locally, but as soon as we go to a PC and access anything on a mapped drive it takes forever.
Again this just started happening. Any help would be greatly appreciated.