Link to home
Start Free TrialLog in
Avatar of jhillbos
jhillbos

asked on

Email recipients cannot read PDF files I send from Outlook

I have been sending emails with PDF attachments to a contact (they are using Lotus notes).  When I send these emails from my Outlook 2007 email client with the attached PDFs the recipient cannot read the PDF files.  When I send the same PDF attachments to this contact, they can read the PDF files.  I do not understand what could be causing this.  All my other contacts can read my PDF attachments.  My contact says that they can read other peoples (not from my company) PDF attachments.

I looked online and one suggestion was that I use plain text format for my outgoing emails.  This did not help my situation.

Does anyone have any good suggestions for me?
ASKER CERTIFIED SOLUTION
Avatar of Joe Winograd
Joe Winograd
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial