Outlook 2013 not receiving updated GAL from Exchange 2010

New users added to Exchange 2010 are not showing up in the Global Address List on Outlook 2013 clients.  I have tried forcing a sync of the calendar and the users still do not show up.  If I check the GAL on OWA or on Outlook 2003 the GAL is correct.
PDISAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Nathan PSystems ArchitectCommented:
The GAL takes up to 24 hours to rebuild if left to it's own devices.

You can try a force rebuild of the GAL.  

Open Exchange Management Console
- Organization Configuration
-- Mailbox
--- Offline Address Book tab
----- Right click the "Default Offline Address Book" and select 'Update'.
0
PDISAuthor Commented:
The users have been in the system for much more than 24 hrs.  I did try forcing a rebuild.  I followed the instruction in the link given by NRhode and it worked if I manually deleted the .oab from the user profile.  However doing this for every user especially if I have to do it everytime I change the GAL is not practical.
0
Nick RhodeIT DirectorCommented:
You can check the permissions on the OAB directory and see if authenticated users is missing.

On the Exchange server navigate to the following:  C:\Program Files\Microsoft\Exchange Server\ClientAccess\OAB
      
Right-click the web.config file and select properties
            
Authenticated Users under the security tab with the following permissions
                  
- Read
- Read & Execute
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
PDISAuthor Commented:
That did it!  Thanks so much!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.