unable to push McAfee epo agent

Hi guys

I'm unable to push the epo agent from our epo 4.6 server.
I'm getting the following error:
Failed to get remote system information, system error: The remote procedure call failed

I've been searching the internet for a solution but nothing works.
I can ping the device, I can access the Admin$ share, ...

Thx
Filip
LVL 2
FlipTripAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MetaltreeCommented:
Is the server for the admin server running as a domain admin, or service account that has permission to access the admin share?
0
FlipTripAuthor Commented:
The services are running with the Local System Account.

I'm pushing the agent with the Domain Admin credentials.

Thx
0
MetaltreeCommented:
In Services, scroll down to "Remote Procedure Call" and make sure the status says "Started"
0
Newly released Acronis True Image 2019

In announcing the release of the 15th Anniversary Edition of Acronis True Image 2019, the company revealed that its artificial intelligence-based anti-ransomware technology – stopped more than 200,000 ransomware attacks on 150,000 customers last year.

FlipTripAuthor Commented:
Yes, the service is running. I already checked.

Please note:
I'm trying to push the agent to a member server.
There is already a McAfee Virusscanner on that server but I have disabled the protections.

Thx
0
MetaltreeCommented:
Firewall disabled?
0
FlipTripAuthor Commented:
Yup.
It's a windows server 2003 server. Firewall disabled.

Thx
0
Sudeep SharmaTechnical DesignerCommented:
Can you do the \\memberserver\Admin$ from the ePo server?

Is the remote registry running?

Do you see anything in the event logs related to the installation?

Sudeep
0
FlipTripAuthor Commented:
Yup. The Admin$ share is accessible as mentioned before. I even tried creating and deleting af file.
Remote registry service is started.
Nothing to see in the event viewer.

Thx
Filip
0
gheistCommented:
try many tools:
psexec
at
registry startup locations

etc etc...
0
FlipTripAuthor Commented:
I din't get this to work. However, when I push the agent from the epo server I noticed that the frminst package file was copied to the Admin$ share. It just never start the installation. Manually starting the installation did the trick.
Because I didn't have to push to that much server I'm going to close this question.
Thx for your help.

Grtz
Filip
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
FlipTripAuthor Commented:
I had to figure out a workarround.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.