HP Office jet Pro 8600 multifunction

My OS is win 7 prof 64 bit and I use the above HP's own software the HP Scan - HP Office jet pro 8600 (USB) to scan documents.  
The problem is when I have more than 1 page, say 3 pages and I put it in the document feeder and scan it as a say as a jpeg file, it scans them as 3 different documents, whenever I save.  Under the Advanced Settings for Save As JPEG, the box "Create a separate file for each scanned page"  is checked, and I cannot seem to uncheck it as it is greyed out.
How do I save all the 3 pages as one jpeg file.  Thank u.
jegajothyretiredAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AdrienneSperberTech Support CoordinatorCommented:
Download the driver for window 7 64 bit from HP's site, then see if the option is no longer greyed out.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=4323659&
0
nobusCommented:
did you try this :  from : http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/hp-photosmart-6510-scanning/td-p/1419349
Select “Scan—Computer--Computer name—“Document to File” shortcut” from device
Click Scan button
Click Yes after 1st page scan finished
Click Scan to start 2nd page scan
Click No to finish multi-page PDF scan
Check result on PC, 2 pages were saved to one PDF file.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
hdhondtCommented:
JPEG does not support multi-page images. The best you could do is to combine the pages into 1 image (if the scanner/software supported it) - but that is not what you want.

The best way is to scan as PDFs, as nobus suggested. You can also try scanning as TIFF, which does support multi-page images. TIFF does not compress as well as JPEG, but it does use lossless compression.
0
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

jegajothyretiredAuthor Commented:
Thank u every one, managed to solve the problem.
0
hdhondtCommented:
Thanks for the points, jegajothy - but how was the problem solved?
0
jegajothyretiredAuthor Commented:
Jpeg does not allow more than 1 page to be scanned.  I used the pdf format and it worked.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
MultiMedia Applications

From novice to tech pro — start learning today.