OS: Win 7 64bit Enterprise
Problem: In all profiles Windoes gives the error message: "Windows can't open add printer. The local printer spooler service is not running. Please restart the service or restart the machine"
Checked the service for being set to auto and that is WAS started. Stopped and restarted the service.
Symtoms: In the users profile that reported the issue no printers show. Once the service is stoped and restarted they all show, but the error message above, or one exactly like it, is displayed when trying to add a printer, delete a printer or check printer properties.
In XP I would delete the printers, delete all printer drivers, restart in safe mode and delete the spool folder in system32. Restart and re-add the printers. In Win 7 I am not sure this is the best action ir even remotely close to the action that needs to be taken.
I am sure this is related to the spool folder itself, just unsure of how to proceed in Win 7.