Windows 8 - Mouse pointer keeps freezing

Hi and thanks,

Does anyone else have this problem?

My mouse pointer keeps freezing/dragging.

I move my mouse and it just drags along.

I have tried:

1. running Malware (updated) and it found nothing.
2. changing the port (Hard boot)

I have heard to delete the driver and let windows 8 reinstall

I have a wired mouse (I don't like wireless), Windows 8, HP ENVY m6 Notebook PC

Thanks for any help.
Who is Participating?
Stef95Connect With a Mentor Commented:
im guessing you dont use your trackpad on your laptop

So if you go with your mouse and right click my computer and click on manage

Go down to device manager

Expand mouse and other pointing devices and if you see the usb mouse click disable

Take out the usb mouse and plug back in, this should allow windows to detect and install the right drivers again

it maybe your mouse is under universal serial bus controllers

Hope it helps
aadihConnect With a Mentor Commented:
A thought, you already know: Did you try adjusting mouse settings (from control panel)?
Nick RhodeConnect With a Mentor IT DirectorCommented:
Did you try a different mouse?  Usually its a dirty mouse that causes it to drag because some dust gets on the sensor.  Try a different mat etc.
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Amour22015Author Commented:

This is what I have done so far:

I deleted the driver, also did the disable but that did require the deletion of the driver.  Then I did a shut down.  I plugged the mouse back in and restarted.  Under: Device Manager<Mice and other pointing devices it shows a: HID-compliant mouse (the wired mouse) and HP SMBUS TouchPad (trackpad).

I did delete: HID-compliant mouse

I am still having the problem.  What is funny is that this problem only started happening recently (about one week ago) and this is a new laptop bought this past summer (about 3 months ago).

I am going to try another mouse...

Any Ideas???

Amour22015Author Commented:

this is windows 8 not windows 7 your link is titled with windows 8 but if you read it only mentions windows 7.

It did not work anyways....

This question:
Did you make any recent hardware or software changes to your computer?

The only thing I have added was a Malwarebytes Anti-Malware software

Nick RhodeIT DirectorCommented:
Did another mouse work?
did you try another mouse?
Amour22015Author Commented:
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