Link to home
Start Free TrialLog in
Avatar of pmcomp
pmcomp

asked on

Multiple Excel Temp files

Hello,

We have been having an issue lately that we are unable to solve.  The network has only 4 PC's all running Windows 7 x64 Ultimate.  All data is located on a QNAP NAS device on the network.  There are a few Excel 2010 files that are used daily by everyone.  Of course, if one person opens it, they have Read/Write Permission and all subsequent users are read only.  For some reason, tmp files are being created in the same folder as the original excel files.  The files are about the same size as the original and sometimes a few KB different.  The files are hidden but build and build until they are taking a ton of room.  We also found that after a bit of time, the original file will sometimes then disappear or you can't access it until the tmp files are removed.
I read at one point that the Office 'Auto Recover' option might be creating these files... we disabled the option and the files are still coming.
Any ideas or help would be appreciated.  Thanks!
SOLUTION
Avatar of Norm Dickinson
Norm Dickinson

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Guy Hengel [angelIII / a3]
I've requested that this question be deleted for the following reason:

Not enough information to confirm an answer.
Avatar of Norm Dickinson
Norm Dickinson

I object to having this question deleted as unsolved, because I firmly believe the answer provided was the solution and that the client solved the problem and promptly forgot to report back. I have seen this same issue several times. I would respectfully request credit for this solution unless the client states otherwise. Thanks.