Panasonic Toughbook CF-F9 with all the available drivers and bios upgrades. New 4 months ago.
Windows XP Professional with all the SP's and updates.
MS Office 2003 Professional with all the SP's and updates.
The problem is random invisible text in MS Word and the subject line in MS Outlook folders.
We have run all the built in Panasonic hardware tests and additional memory and disk tests with no detected errors.
The attached picture show the before and after. The grey redaction has been added to protect privacy.
In paragraph 33, the text after Mr. is invisible. After clicking in the white space after Mr., the text magically appears as shown in the second screen shot. The highlighting was added afterwards to point out the line in question.
And before anyone suggest, XP and Office 2003 are used because the court reporter would effectively be out of business if she has to learn a new OS and a new version of MS Office with its alien interface.
Any ideas gratefully considered.
Thank you - Al