Outlook 2007 / Exchange 2003 legal discovery search

Posted on 2013-09-28
Medium Priority
Last Modified: 2013-11-08
Hi Experts,
One of my clients needs a deep discovery of all the accounts on a SBS2003 server as well as many PST files.  I have a list of keywords to search for.  I need to provide this by Monday.

I built a Win 7 64bit virtual machine to help, but this seems like a monumental task.  I am looking for some advise on how to do this.

My game plan thus far will be to log into the wkstn with the domain admin account and add users to the profile and PSTs as well, and do a search All Mail Items.

Some problems with this:
The searches do not seem to work right.  I search for "(keyword1) OR (keyword2)" and I don't get a lot of hits.  Keyword1 alone gives me a ton, and keyword2 also does.  PLUS, I also have to filter out "attorney/client privileges" emails..... !!!

This is very convoluted.  How to I present them to the lawyer?  Copying them as a group - drag and drop style seems ridiculous.

There must be some kind of tool to do this or some syntax guide to make my searches reliable.

Thank you for your thoughts and ideas.

Question by:svillardi
  • 4

Expert Comment

ID: 39530134
I may be wrong in this, but if you've just added them in to the client as additional archives or mailboxes, there may not be enough of an index for you to search them.

To be honest, it looks like you've been sold a hand grenade, and I'm not sure how you're going to achieve this in the timescale provided to a degree that is presentable in a court of law. That, and I thought there was a lot of grey matter surrounding emails being legally admissible in court. I was under the impression cloud providers that retain all the emails in a non-changeable state (eg Mimecast) were the only format by which you could submit stuff to court.

Anyway, that's a bit of a digression.
How many mailboxes? And how many keywords?

Digest this, and see if it adds help to your existing action plan.

Author Comment

ID: 39530185
This has been my customer for a long time now, so that's not an issue.  I guess I will try the Query Builder.  I have about 15 keywords, like ABC and A.B.C as well as numbers like account number 1234567.

Sounds like the only way in a hurry.


Author Comment

ID: 39530682
Well, I am getting nowhere fast.  :(

This article you are suggesting is about writing code, which is exactly what I am trying to avoid.  I am not a programmer.

I was able to get the query builder to show up, but that's all so far.  A quick query of 2 search items showed nothing.  Also, how to I get to search multiple mailboxes at the same time?

I am totally confused on this.

Accepted Solution

svillardi earned 0 total points
ID: 39619852
I ended up finding two programs - Lookeen to do all the indexing and AddPST to search a network drive and add all the PSTs to the Outlook profile.

Good stuff.


Author Closing Comment

ID: 39632966
The two programs I found gave me exactly what I needed.  I used default settings and didn't have to learn anything new to use them.  We purchased both.

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