Windows Premier Support

Posted on 2013-09-29
Medium Priority
Last Modified: 2013-10-03
Hello Experts,

I have a Technical Question but not with a computer or Server…. … For the past 15 years , I have been working as a IT Administrator and recently thought about starting my own IT consulting business.   I have been doing a lot of research and wanted to find out what it would cost me to get some sort of Microsoft Premier Partner Contract  for those situations where I  my need to get some Technical support myself  for Windows Products ( i.e. Server, Exchange, Desktop) .  Does anybody know where I can find a price list or contact information about this.  I have been looking all over the internet and cannot find anything along as price list, package, etc… does anybody have an idea where I can find this information.
Question by:Mike
LVL 15

Accepted Solution

alienvoice earned 800 total points
ID: 39531890
Microsoft premier support is a fluid notion. I have been a part of 2 corporations and the price came down to our partnership with our MS 3rd party partner, negotiation and amount of business we had already done.

Link below is information about Premier support.


Link below is a contact page to discuss directly with Microsoft.

LVL 101

Assisted Solution

John earned 600 total points
ID: 39531898
Another way to do this (if you can) is to hook up with a local provider of Server, Exchange and VPN services. I can manage Desktops, Laptops and QuickBooks myself.

Explain to your client what you can do on your own, and then what they may have to pay for in addition. No one can know all facets of IT support so this makes perfect sense. Of course, keep such additional cost to your clients at a minimum.

Watch what is being provided and ask pertinent questions. Over time you build up a body of knowledge that you can use with clients and still provide a modest amount of business to the local provider.

I find I complement these people and make no attempt to compete directly with them.

... Thinkpads_User
LVL 25

Assisted Solution

by:Mohammed Khawaja
Mohammed Khawaja earned 600 total points
ID: 39531942
Double edge sword, they could go behind your back and steal your customer.  Seen it happen before and my preference would be to deal with Microsoft directly.

Author Closing Comment

ID: 39543185
Thanks for your help with this question...
LVL 101

Expert Comment

ID: 39543200
@amstoots - Thanks and I was happy to help.

... Thinkpads_User

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