Uninstall bes service and information (mail, ...) on blackberry without delelte all information

Hi there,
Today, I have one user with a blackberry phone connect on a BES Server (internal).
Is it possible to uninstall BES Information (mail, calendar, ...) without reinitialiaze blackberry /delete all information on mobile ?
Who is Participating?
Sumit GuptaConnect With a Mentor System and Virtualization EngineerCommented:
first make sure the user account in BES has an IT policy with no settings. Then you can delete the account from the BES manager. You can choose to delete all exchange settings as well. This will mean that if the user account is ever reactivated with a blackberry, the saved info like BBM contacts, texts and call log will be gone.

Next step is to go to Options > Advanced options > Service Book
Delete all the entires containing the word ‘Desktop’

You will know have removed the BES configuration from the blackberry without wiping its settings.

Here is a list of desktop service books

Desktop [BrowserConfig]
Desktop [SYNC]
Desktop [OTASL]
Desktop [CMIME]
Desktop [MDS]
Desktop [BBIM]
Desktop [ALP]
Desktop [IPPp]
Desktop [CICAL]
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.