Bypass iPhone fingerprint for Terminated Employees company owned phone

So this is already about to start happening here. What are companies like mine supposed to do with iPhones that have a fired employee's fingerprint set up on a company owned phone? For that matter, what do we do when that happens with passwords? Our guy who handled iPhones recently left the company, so I'm trying to get ahead of the game here.

We do not have any smartphone controlling software installed, it's just the vanilla apple iOS.
cajxAsked:
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Daniel HelgenbergerCommented:
I suggest your (ex) employee just resets the phone to factory default - wiping all personal data and apps.
You can do this with iTunes as well:
http://support.apple.com/kb/HT1414

If this does not work, then use recovery mode.

There is no way to circumvent the code or fingerprint apart from the known issues/hacks. You loose all data on the phone.
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cajxAuthor Commented:
Wiping all data is fine. Recovery mode sounds like the answer... thanks.
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Eoin OSullivanConsultantCommented:
If the iPhone is the property of the company and the company purchased it .. then when the employee leaves the question is what happens to the phone.

If the fingerprint protection is enabled .. you will need to have the passcode which will appear when the fingerprint authentication fails.

Ultimately as long as you have the phone initially registered and setup with your company Apple ID and password then you will always be able to reset the phone.

Read more about the new iOS7 Activation Lock features here
http://support.apple.com/kb/HT5818
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cajxAuthor Commented:
Hmm, using a company Apple ID and password isn't a bad idea. If they reset it, we can always go to the reset whatever site and use our appleID's email address or whatnot. One issue for us though ... too many phones so we'd have too many appleIDs to track in our IT dept. That would actually work well if I could associate several phone with one ID.
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Eoin OSullivanConsultantCommented:
You can have multiple phones under the one Apple ID account as far as I am aware.  That needs to be setup when the phone is initially registered setup.  You cannot do it on a phone that is already in use but it would be a good policy to have for future phones.
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cajxAuthor Commented:
Thank you, that is very helpful!
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Daniel HelgenbergerCommented:
True; and maybe use mobile phone management, if you have a lot of iPhones. The tools from Apple work quite well, are free of charge and run on windows also:
iPhone configuration utility
Apple configurator
https://www.apple.com/support/ipad/business/
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cajxAuthor Commented:
That actually sounds handy, but we only have PCs. I see there is some other program you can run on a PC. I'll check it out.

https://discussions.apple.com/thread/4434149?start=0&tstart=0
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Eoin OSullivanConsultantCommented:
The Apple iPhone Configuration Utility for Windows doesn't support iOS7 yet and is a poor relation of the OSX version of the Configurator application .. although it may be in the pipeline.

If you've a lot of iPhones then you could ...
1. Get a Mac Mini $660 and run the Apple Configurator
2. Use 3rd party MDM services like AirWatch - http://www.air-watch.com or Amtel - http://www.amtelnet.com/mobile-device-management/
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cajxAuthor Commented:
Mac mini isn't a bad price. Might be worth it. Thanks so much for all the info!
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