Cannot enable offline files in windows xp and 7

When I add a new PC to the domain which has redirected folders enabled.  It used to automatically redirect the documents to the redirected folder.  It does not do that anymore it keeps the my documents folder on the local PC. When i go to my document properties and add the redirected folder for that user  it is telling me it is not indexed and needs to be available offline.

when i go to that folder and right click on it the make available offline is not there anymore.  Im wondering if there is something in GPO that might be disabling the available offline.


Any Thoughts?
BBraytonAsked:
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smckeown777Commented:
Need a lot more info here...

What server OS is this? SBS? 2003/2008?
Have you moved the client machine to the correct OU where the GPO is applied? If this is Server 2008 Standard then the move needs to be done manually as all new domain joined machines land in Computer section in AD...

If it is an SBS based install the machines should move automatically...

On a working client machine and a non-working machine run this command and attach the resulting txt files to this question so we can see what is happening...

gpresult /v > gp.txt

Will create a txt file called gp which you can attach - should be one for each client machine
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BBraytonAuthor Commented:
Its  SBS2011 Server. Ran connect my computer.  im not onsite right now. I will be going there tomorrow and I will try this command
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smckeown777Commented:
Grand, SBS should take care of the relevant location of the pc...

How did you enable Folder Redirection? In the SBS Console under the Users and Groups list you right click on a user and select Properties
In there you setup whether or not the user gets Folder Redirection - if you haven't done this that's the bit you are missing...click on the Folders section and then tick the 'Enable Folder Redirection'

Once done run this on the client

gpupdate /force

Reboot the client
Log in the user
Log off the user
Log in the user - now it should be enabled and running
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BBraytonAuthor Commented:
when you setup a new PC on the domain shouldn't group policy settings go to the new computer automatically?
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smckeown777Commented:
Yes...but SBS controls certain things on the console - Folder Redirection is one of those things(since its a user specific setting)

So to fix enable it as stated above and it will start working...
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BBraytonAuthor Commented:
it is enabled and all the users are checked
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smckeown777Commented:
So give us the output of the gpresult so we can see what exactly is happening...
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BBraytonAuthor Commented:
ok ill do it tomorrow and attach it.
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BBraytonAuthor Commented:
quick question where does the txt file go after you run the command
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smckeown777Commented:
It will be in the direction from where the command prompt opens...

Normally that's

C:\Users\<username> for Windows 7
C:\Documents&Settings\<username> for XP...

Also - I assume this works already for existing XP and 7 machines? Its just new machines that its not working for?
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BBraytonAuthor Commented:
All the machines that were migrated from sbs2003 to 2011 redirected to the new server no problem.  Any new PC we put on the domain will not redirect.
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smckeown777Commented:
Interesting...ok lets see what the gpresult returns first...
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