Windows 8 App Store

Hi

We have a Windows 8 machine that is unable to access the App store, when we click the icon the store crashes and returns to the desktop. the same happens with Skype, which means we are unable to reinstall skype.
We've attempted to do system restores and that does not solve the problem at all, I wondered if anyone had an y other ideas.

Thanks

Ed
LVL 1
edwaltersAsked:
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aadihCommented:
The discussions at the following site mentions some causes and fixes that may be helpful to diagnose or solve this problem:

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-not-opening-and-windows-store/d97238b3-033b-412d-ba58-58aa32e3cc77 >
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aadihCommented:
Create a new user (enter email address) and switch user to the newly created user. It'll take a few minutes to create user's desktop, profiles, etc., (automatically). After the desktop appears, click store. And enjoy the store.
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edwaltersAuthor Commented:
The only thing that worked was to create a new Profile.  Really duff, really really really duff.
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aadihCommented:
Yes. MS restrictions, following Apple? :-(
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