Windows 8 App Store

Posted on 2013-09-30
Medium Priority
Last Modified: 2013-10-15

We have a Windows 8 machine that is unable to access the App store, when we click the icon the store crashes and returns to the desktop. the same happens with Skype, which means we are unable to reinstall skype.
We've attempted to do system restores and that does not solve the problem at all, I wondered if anyone had an y other ideas.


Question by:edwalters
  • 3
LVL 24

Expert Comment

ID: 39533390
The discussions at the following site mentions some causes and fixes that may be helpful to diagnose or solve this problem:

http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-8-apps-not-opening-and-windows-store/d97238b3-033b-412d-ba58-58aa32e3cc77 >
LVL 24

Accepted Solution

aadih earned 2000 total points
ID: 39537869
Create a new user (enter email address) and switch user to the newly created user. It'll take a few minutes to create user's desktop, profiles, etc., (automatically). After the desktop appears, click store. And enjoy the store.

Author Comment

ID: 39573063
The only thing that worked was to create a new Profile.  Really duff, really really really duff.
LVL 24

Expert Comment

ID: 39573437
Yes. MS restrictions, following Apple? :-(

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