Office 365 to remote subsidiary company not on our domain yet but in contact list.

I am on Office 365 and we have a co-company that is not on our domain but I have user email address in contact list but cannot send to him.  NDR shows the following and I can't figure it out.

Diagnostic information for administrators:

Generating server:
Total retry attempts: 193
Remote Server returned '550 4.4.7 QUEUE.Expired; message expired'

Original message headers:

Received: from ( by ( with Microsoft SMTP
 Server (TLS) id 15.0.775.9; Thu, 26 Sep 2013 19:13:08 +0000
Received: from ([]) by ([]) with mapi id
 15.00.0775.005; Thu, 26 Sep 2013 19:13:08 +0000
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: "Bollinger, Kristine" <>
To: "Karp, Peter" <>
Subject: email
Thread-Topic: email
Thread-Index: Ac667GasT8la4QZ9RsGIhpaFxntKeA==
Disposition-Notification-To: "Bollinger, Kristine"
Return-Receipt-To: <>
Date: Thu, 26 Sep 2013 19:13:08 +0000
Message-ID: <>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <>
MIME-Version: 1.0
X-Originating-IP: []
X-Forefront-Antispam-Report: SFV:SKI;SFS:;DIR:INB;SFP:;SCL:-1;SRVR:BN1PR07MB152;;CLIP:;FPR:;;SKIP:192;
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Simon Butler (Sembee)ConsultantCommented:
The message expired.
That means the host tried to send the email but failed to do so in the time allowed. The message wasn't rejected.

If this is a contact, check the default email address is the external domain, not the internal.


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