Enter Network Password

I keep on getting this dialog box asking me for password , I check remember password it does not make any difference. It keeps coming back. Can some one help me please?
Basem KhawajaClinical PharmacistAsked:
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ezekielseyesCommented:
Hi,
this is kind of a tricky issue for many people. Unfortunately there are many possible reasons for the password prompt to appear so it can be a bit time consuming to find the right solution. I did some research and think you have the best chances to solve this issue by trying out some of the solutions found here:

http://www.experts-exchange.com/searchResults.jsp?searchTerms=outlook+2007+password&searchSubmit=

They are all dealing with the exact same problem, but the solutions vary a lot - starting from rebooting the machine over creating a new outlook profile to expired kerberos tickets, etc., etc.

By mischance it is almost impossible to provide you with a direct answer for this problem, but I am sure you will find a fitting solution by going through the answers provided in the link above.
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Magnus BIT-supportCommented:
Hi
Do you have Outlook Anywhere activated? (seen here http://amcc.squarespace.com/storage/OutlookAnywhere3.png)

/MadJax
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Basem KhawajaClinical PharmacistAuthor Commented:
no I do not I have outlook 2007 no Microsoft exchange
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Basem KhawajaClinical PharmacistAuthor Commented:
can anyone help me please
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ezekielseyesCommented:
When exactly are you getting this prompt?
There is at least one case where this popup is supposed to appear:
When you are connected to the Exchange Server and Outlook is opened and you then switch to "Hibernate" mode it can happen that the kerberos ticket expires before you switch your computer back on. In this case you have to re- authenticate on the Exchange server by entering your password.

Are you the only user who is experiencing this issue? If so you could try to temporarily switch to another computer to see if the popup appears there as well. (If so, it has nothing to do with your Office installation or user profile - so it is probably related to your AD account or your mailbox in general)
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Basem KhawajaClinical PharmacistAuthor Commented:
I am the only user. I do not have another computer. I work at night when I come home in the am I see the dialog box on the screen. Very frustrated I was hoping some one would find a fix for this.
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ezekielseyesCommented:
Can you please give us some more details on how your system is set up?
Which Outlook Version are you running? On which Windows version?

You mentioned that there is no Exchange Server...
Did you set it up using IMAP or POP?
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Basem KhawajaClinical PharmacistAuthor Commented:
outlook 2007 windows 7 64 bit I use pop
ports.JPG
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ezekielseyesCommented:
I just came across an interesting MS article which exactly describes your problem. There is a hotfix available here:

http://support.microsoft.com/kb/956531

Let's give it a try.
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Magnus BIT-supportCommented:
Try turning off application control on your antivirus software. That can sometimes interfere.

/MadJax
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Basem KhawajaClinical PharmacistAuthor Commented:
I am sorry I was working the past few days. I will try that fix tonight.
Thank you Madjax
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Basem KhawajaClinical PharmacistAuthor Commented:
I have Bit defender. how do I turn off application control, what application would that be?
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Basem KhawajaClinical PharmacistAuthor Commented:
I tried downloading the hotfix but with no luck:(, Also once again I am asking"" I have Bit defender. how do I turn off application control, what application would that be? ""
Thanks
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Basem KhawajaClinical PharmacistAuthor Commented:
any one knows how to help me
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smckeown777Commented:
What happens when you cancel the password dialog on Outlook? Do you still receive emails?

Can you show us a screenshot of the dialog please...

Have you confirmed that the POP password hasn't changed?
What appears in the dialog when it pops up? Normally if a dialog is coming from an application it contains some pre-filled info(does your POP3 account username appear in the box?)

This only happens at home but not in the office?

Need to figure out what is generating the dialog and go from there
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Basem KhawajaClinical PharmacistAuthor Commented:
yes the password is still the same for years. when I cancel from the dialog box I still get email but the dialog box comes back again. I only use outlook 2007 at home. the dialog box has my user name filled in already and password with dots. next time the dialog box comes up I will take screen capture and send you. thanks
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smckeown777Commented:
Ok, then possibly its the SMTP password dialog...your POP3 host/provider - do they require authentication to send emails? Maybe that is something that has changed on their end and now you are getting this dialog since the old POP3 password doesn't work

Just something else to check...
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ezekielseyesCommented:
You could try to temporarily change the ports and encryption settings for your mail profile for a short test.

Please make a screenshot before you change those settings to revert back afterwards.
In your Outlook Account Settings go to More options... - advanced and change the POP3 Port to 110, uncheck the option "Server requires SSL...". Change the SMTP Port to 25 and in the dropdown below chose "None" and confirm with OK. (only got the screenshot in German, sorry)

Through this you remove all encryption options from your email account. As smckeown777 mentioned your provider maybe changed something here (probably they changed from SSL to TLS or so).
account-settings.png
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Basem KhawajaClinical PharmacistAuthor Commented:
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smckeown777Commented:
Ok the first screenshot shows outbound.att.net

That tells me this is related to your outbound SMTP server - something has possibly changed on the hosting side I think

On the Outgoing-Server screenshot you might have to click 'Log on using' option...

Ask your hosting/email provider to get this resolved would be my next suggestion
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Basem KhawajaClinical PharmacistAuthor Commented:
do you know how can i contact the yahoo email provider concerning this?
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smckeown777Commented:
This is a Yahoo account? If so have you setup like so?

http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_ML&locale=en_GB&id=SLN4724

Not sure why your domain is att.net if you are looking for a Yahoo setting...
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