IMAP on Mdaemon Server

Hi Guys,

I am having an issue with my server it was working last week, connecting via imap and if i do a test to using imap it looks fine, but when i am setting it up on smartphones it doesnt seem to work, any ideas?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

1. Please check your ports being used by your smartphone are the same as imap set on the mail server.
2. Turn on mail log to check it is receiving a request...check the log to see if any errors can be identified
3. Do a windows firewall test. eg turn off temporarily through Control Panel, then run test again. If you can receive then you may need to add an outbound port rule for the imap port. Dont forget to Turn the windows firewall back on.
4. If you have other firewalls in operation the same may apply. Nothing worse than 2 firewalls causing double the confusion
5. If you are using any form of active sync you may need to check for issues relating to it.
Hope something here helps...

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Servers

From novice to tech pro — start learning today.