Windows server 2012 +  Exchange Server 2013 Cumulative Update 2 (CU2-v2) = EventID41 Kernel-Power

Posted on 2013-10-01
Medium Priority
Last Modified: 2013-10-06
May be somebody already got this problem and knows how to fix it.
After installing Cumulative Update 2 (CU2-v2) we have randomly rebooting system! 4 servers with the same problem.
This is the error mesage:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
  <TimeCreated SystemTime="2013-10-01T07:27:03.218650400Z" />
  <Correlation />
  <Execution ProcessID="4" ThreadID="8" />
  <Security UserID="S-1-5-18" />
- <EventData>
  <Data Name="BugcheckCode">239</Data>
  <Data Name="BugcheckParameter1">0xfffffa8003d47980</Data>
  <Data Name="BugcheckParameter2">0x0</Data>
  <Data Name="BugcheckParameter3">0x0</Data>
  <Data Name="BugcheckParameter4">0x0</Data>
  <Data Name="SleepInProgress">0</Data>
  <Data Name="PowerButtonTimestamp">0</Data>
  <Data Name="BootAppStatus">0</Data>

It starts at the next day after update was installed.  

BTW this is vmware virtual machines so problems with power supply can be excluded...
Question by:Andrey_Gorohov
LVL 13

Accepted Solution

lciprianionut earned 900 total points
ID: 39536323
LVL 22

Expert Comment

by:Nick Rhode
ID: 39536508
Can you grab the dumpfiles from the VM to see whats going on with the OS?  I use whocrashed to review dumpfiles to hopefully get a better idea:


I would also (on one server) remove the update, if that resolves your issue then you can always put in a call to microsoft for assistance.  So far CU2 v2 has been hit or miss with some technicians.

Author Comment

ID: 39542654
looks like you are right! I disabled helth manager service and till now servers not rebooted..
I will wait for 2-3 more days and if everything will be OK i will start to read how to configure Managed Availability (i want to disable server reboot option). And will mark you answer as solution :)

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

I am posting this in case anyone runs into similar issues that I did, this may save you a lot of grief: Condition: 1. Your NetBIOS domain name contains an ampersand " & " character.  (e.g. AT&T) 2. You've tried to run any Microsoft installation…
This article explains how to move an Exchange 2013/2016 mailbox database and logs to a different drive.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Planning to migrate your EDB file(s) to a new or an existing Outlook PST file? This video will guide you how to convert EDB file(s) to PST. Besides this, it also describes, how one can easily search any item(s) from multiple folders or mailboxes…

619 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question