Before I start I need to say that I am not a networking person, and my knowledge is VERY limited. We have an issue setting up or fibre network between our two buildings in that, basically, it doesn't work!
We have had an 8 core fibre cable run between out two buildings and have had a telecoms contractor polish and present the cables into a fibre panel that allow 4 connections at each end. All of the cores have been tested and all have been passed by the engineers, so we know that the fibre works end to end.
Now, also at each end we have a Netgear FS728TPv2 switch that has 2x GigaBit SFP Ports, one of which we have inserted Cisco Tested mini-GBIC Transceiver plug-in module at each end.
We have then connected from this module to the fibre panel with LC/LC Duplex P/Cable. Same both ends.
Issue is that the two units are not communicating/connecting when connected via the fibre. If we connect via standard ethernet using one of the copper Gigabit ports all is well.
It is almost as if the units are not recognising that the fibre is connected, or that fibre is somehow disabled. I have read through all of the documentation on the switch and I cannot find anything about having to "enable" fibre.
Also, via the web interface to the switches, the cable status on the fibre ports is reported as "unknown", another indicator that something is wrong somwhere.
It is probably something stupid I am missing somewhere, because clearly the units are working ... as long as fibre is not used.
Sorry to ramble .... probably lack of sleep !!
Hope someone has some ideas as to what might be the issue.