We have a user that keeps showing up consistently as the top user of mail according to a daily report that is run from a reporting software that gets data fed to it from our corporate firewall.
The user only connects to his mailbox using OWA (Outlook Web Access) on a exchange 2010 server. The PC that he logs into has a generic login so that is why he connects to exchange using OWA. We have scanned on the PC to ensure that there aren't any viruses, the PC has come back clean. Other users connect to their mailbox via OWA on this PC as well and are not showing up as a top user of mail the same as this user does.
Does anyone have any ideas as to how he could be showing up as the top user of mail day after day?
Any help on this would be greatly appreciated.
Thank-you in advance for taking the time to respond back.