asked on

ISP changing for client

I have a client who is changing their ISP in a few weeks, they are a midsize company and have about 60 employees.

They currently host their web-server, AS2 connection, Exchange server, RDP sessions, and their application on 2 local servers.

If they change their ISP then their static WAN IP address will change, what do I need to do in preparation for the ISP switch?

Will all the information about their port forward and their website be retained by the router or will there need to be changes in the router settings.

What about their DNS information and name server information that is hosted by godaddy, will this information need to be updated as well? I am assuming it will need to be updated.

Please let me know of anything I need to be prepared for before they make this change.

Thanks
Tristan

SOLUTION

Aaron Tomosky

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

arnold

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER CERTIFIED SOLUTION

Kwoof

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

TristanHowland

ASKER

Thanks for everyone's input. I have finally got back into communication with the client.

The website that is being hosted on their server is for the AS2 connection for EDI transmission so it will need to stay hosted on their webserver.

The current firewall they are using is hosted by Broadview the current ISP they are replacing. They will have both the old and new ISP running at the same time.

I am currently unsure as to what brand and model of router they are currently using. The router is unfortunately not sonicwall, so the rules will have to be changed by there network personal. I am just the middle man helping this company make sure they have all there ducks in a row before they make the switch.

I agree completely with the statement that both connections should overlap to make sure that there isn't any disruption in day to day business operations.

I am currently compiling a list of specific questions to ask based off everyone's suggestions. Please feel free to add as much to this topic as you would like.

The idea of having a dual WAN router is great idea to make sure that they stay up 100% of the time even after the move has been completed.

Thanks
Tristan