jlavery
asked on
2008 r2 will not allow remote support tools to work
we use NTR and our client uses logmein, when the agent is loaded on these systems it does not allow connection. it shows the servers to be live but once a connect is attempted it falls on its face and disconnects.
support at NT stated that windows script host needs to be re installed or updated. i cannot find window script host download for windows 2008 r2. we have re windows updates until the can no longer be run.
here's the real kicker.. freebie, join.me works..
performed tests with ntr support and it has been verified that all necessary ports to the internet are open. really need this going so we can troubleshoot another issue remotely.
direction to get the windows script host for this platform or any brilliant idea are welcome.
thank you.
support at NT stated that windows script host needs to be re installed or updated. i cannot find window script host download for windows 2008 r2. we have re windows updates until the can no longer be run.
here's the real kicker.. freebie, join.me works..
performed tests with ntr support and it has been verified that all necessary ports to the internet are open. really need this going so we can troubleshoot another issue remotely.
direction to get the windows script host for this platform or any brilliant idea are welcome.
thank you.
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