Watchguard XTM330 and Quarantine Server Problems

Hi guys, I've been having some problems with my WG XTM330 and the newly installed quarantine server. I configured the device to use the quarantine server, and configured the spamBlocker service to quarantine confirmed SPAM.

The problem is that emails are correctly confirmed as spam, but they never go to the quarantine server, it's still empty.

And if later I change the configuration so the spam messages are not quarantined but tagged, all of the spam that was received during the time that quarantine was active enter my mailbox with the **SPAM** tag.

It looks like the email messages are getting stuck between the firewall and the quarantine server or something like that.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Have a look at link below and ensure that the configuration is correct; also quarantine server service is indeed started:

Please check and update.

Thank you.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ScreenFoxAuthor Commented:
The problem was that I didn't create any users on the Quarantine Server. After I created the users, the messages started coming without a problem
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.