Outlook 2013 Links

Seems to be a know issue, I cannot use links within Outlook 2013 on a Windows 7 laptop. I get an error that says, " Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk". Some Troubleshootng steps iclude...

Ensuring IE is default program
Changing HKCR .html registry key
.html file accosiation fix
Reset IE settings
Installin Google Chrome (then uninstalled)
Ensuring advanced Outlook settings are set to use hyperlinks
Ran Microsofts Hotfix

 Windows Registry Editor Version 5.00

@="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome"

If anyone has any ideas please let me know...

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JohnBusiness Consultant (Owner)Commented:
Try the Microsoft Fix It for this issue:


I have used this fixit before for Outlook 2010 but it is supposed to be for Outlook 2013 as well. It is a different registry fix than the one you showed above.

.... Thinkpads_User
Crossroads305Author Commented:
Unfortunately no luck, this one is a real headache
JohnBusiness Consultant (Owner)Commented:
Try a complete refresh of Office.

1. Uninstall Office fully.
2. Restart the computer.
3. Install Office fully again.
4. Patch. There are patches out for Office 2013.

.... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
Also (and I should have asked):  Does this issue occur in a different Windows User Profile?  Try this before uninstalling Office.

.... Thinkpads_User

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Crossroads305Author Commented:
It did happen on another users laptop however the issue fixed itself. I will try the re-install of Office....
Crossroads305Author Commented:
OH another user profile, duh! I will try that as well...
JohnBusiness Consultant (Owner)Commented:
@Crossroads305 - Thanks and I was happy to help.

... Thinkpads_User
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