Public Outlook contacts not appearing in "to" field

I was able to get the search feature to work by taking these steps:

"Enable Cached Exchange Mode .  Even with that enabled, by default it doesn't include Public Folders.  To get the search to work on Public Folders,  you need to add the specific public folder to your favorites and then in the advanced account settings tab, select "Download Public Folder Favorites"  Once the folders have been downloaded, they will be indexed and should return answers in your search."

However when I click new message and click on the "to" field and search for a public contact that way it will not work.  I also selected public folders and it still will not pull up the list.
ProfessionalDataSystemsAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jamie McKillopIT ManagerCommented:
Hello,

Have you done the following:

- Right-click the contact public folder
- Click on the Outlook Address Book tab
- Check the box "Shoe this folder as an e-mail address book
- Type a name for the address book

The folder should now appear as a choice for an address book when you click to To button.

JJ
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.