Here's the scenario:
I just set up a new laptop for Joe, one of the attorneys in the office.
Customarily, I leave home print drivers up to the user. Joe, however, is having some trouble with the setup.
In an effort to save time, I'd like to set him up remotely.
I plan on asking Joe to pull the model of his HP printer. I'll install the bare-bones drivers for his HP printer, and then attempt to connect to his printer.
If I was at his house, pulling the IP from his printer would be easy enough. I won't be, however.
Will the HP drivers be smart enough to find the printer?
I suppose I could take a look at his laptop's IP, subnet mask, and gateway IP and make a few educated guesses at his printer's IP.
I suppose I could pull up the manual for his HP printer online, and walk him through the process of finding the printer's IP on the LCD display on the printer.
What's the easiest approach?